COOKIES

Our website uses “cookies”, which are text files stored in your web browser (e.g. Internet Explorer, Firefox, Chrome, Safari, Opera, etc.) that register you as a unique user. Cookies make it easier for you to use the internet because you don’t always have to start from the beginning. In other words, the website may use a cookie to retain information about your preferences. Cookies cannot contain harmful code, such as viruses.

If you do not want to receive cookies, you can block all cookies, delete existing cookies from your hard drive or receive a warning before a cookie is stored.

Together with third party vendors, such as Facebook, Twitter, LinkedIn and Google, we use first party cookies (e.g. Google Analytics cookies) to improve the user experience on the site, as well as third party cookies (such as DoubleClick-cookie), which are used to target our marketing (e.g. through re-marketing).

List of cookies:

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to retain information about you, such as language preferences or login information. These cookies are set by us and are called first-party cookies. We also use third-party cookies – which are cookies from a different domain than the domain of the website you visit – for our advertising and marketing efforts. Specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions you take that amount to a request for service, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block or warn you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

PERSONAL DATES

WHEN DO WE COLLECT YOUR PERSONAL DATA?

Personal data represents all types of information that, to some extent, can be attributed to you. When you use our website, we collect and process a quantity of such data. This happens when you visit our content, subscribe to our newsletter, fill in a form, use live chat or otherwise enter your data on our website.

Typically, we collect and process the following types of data: a unique ID and technical data about your computer, tablet or mobile phone, IP number, geographic location and which sites you click on (interests). To the extent that you give your explicit consent and enter the information, the following are also processed: Name, phone number and e-mail address. Usually this will happen in connection with you filling in a form on the site.

WHAT DO WE USE YOUR DATA FOR?

We use the data for:
Personalise your experience on the site and make it possible to display the content and product offers that interest you most.
Improve our website so that you have a better experience.
To be able to send you offers for the service you ordered.
Administer contests, offers, surveys or other features.
To send periodic emails (newsletters) about your order or other products and services.
Follow up correspondence (live chat, e-mails, telephone requests) to deliver the service you ordered.

HOW DO WE PROTECT YOUR INFORMATION?

Our site is scanned daily for malware to eliminate security holes and make your visit to our site safe.

We have implemented various technical and organisational measures against accidental or unlawful deletion, publication, loss, damage to your data or your data becoming known to third parties, being misused or otherwise processed in violation of the law.

Your personal data is kept secure and confidential. We store your personal data on computers with limited access, placed in controlled facilities, and our security measures are constantly monitored to determine that our user information is treated appropriately and always with respect for your rights as a user. Only a limited number of individuals with special access rights to these systems have access to the information and are required to keep it confidential. All confidential information you provide is encrypted using SSL (Secure Socket Layer) technology.

FOR HOW LONG DO WE KEEP YOUR INFORMATION?

Information is kept for the period allowed by law and we delete it when it is no longer needed. The period depends on the nature of the information and the basis of storage. It is therefore not possible to set a general time limit for when information is deleted. Cookies are automatically deleted after a certain number of months (may vary), but are renewed after each visit.

If you have given your consent for us to contact you by e-mail with newsletters and offers, we process your e-mail address and information until it is no longer relevant. In practice, this means until you inform us that you no longer wish to receive e-mails from us. You can always withdraw your consent. You can do this either by using the link at the bottom of our emails or by contacting us via the contact information below.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We treat your data confidentially. This means that we do not sell your data to third parties, and data is not disclosed to a third party unless you separately agree to this.

We may use support services provided by third parties. These may cover maintenance, analysis, sending emails and managing payment transactions. They only process data on our behalf and may not use it for their own purposes. We take steps to ensure that these third party providers protect your data.

We only use data processors in the EU or in countries that can ensure adequate protection of your data.

We have signed data processing agreements with our data processors so that full confidentiality has been ensured.

ACCESS AND COMPLAINTS

You have the right to be informed about the personal data we process about you. You may also object to the use of the data at any time. You can also withdraw your consent to have your data processed. If the information that is processed about you is incorrect, you have the right to have it corrected or deleted. In this regard, you can contact us at contact@domnescu.ro